Supply Voucher

Terms & Conditions

  1. These are the general terms and conditions for the Supply Voucher (“Voucher”) only.
  2. Separate terms and conditions are applicable for the very products and services purchased from us against payment with the Supply Voucher.
  3. The Supply Voucher is not a credit or reloadable Card or Voucher.
  4. Supply Vouchers can be exchanged for products and services, online on our websites, as an alternative payment method.
  5. The Supply voucher is issued in fixed GBP denominations of 25, 50, 100, 150, 200, and 250.
  6. The balance on the Voucher may be used for full or part payment when purchasing products and services on our website.
  7. Supply Vouchers can be used towards the purchase of goods at a higher price than its face value as you can combine up to three Supply Vouchers for a single payment transaction.
  8. Any unused balance will remain on your Supply Voucher and may be used for future purchases.
  9. The Supply Voucher cannot be exchanged or redeemed in whole or part for cash
  10. The Supply Voucher has a twelve-month expiry date. This means that any balance left on each Supply Voucher 12 months after issuance, will be removed.
  11. No VAT is charged when purchasing the Supply Voucher, but purchases paid for using the Supply Voucher are subject to applicable VAT.
  12. The Supply Voucher can be purchased online from authorised online resellers as listed and indicated on our websites. These resellers are independent third-parties and purchasing a Supply Voucher from such a third-party reseller is always subject to the respective reseller’s terms and conditions.
  13. Please be aware that resellers may apply a surcharge to the face-value of the Supply Voucher. This surcharge is charged by the reseller, and not us, nor do we benefit from such surcharge.
  14. Requests for refunds of unused Supply Vouchers need to be addressed with the reseller that the Voucher has been purchased from and is solely subject to the resellers refund policy.
  15. Keep the Supply Voucher safe and treat it as cash. We will not accept any liability for lost, stolen or damaged Vouchers or for any remaining balance on the Vouchers.
  16. We may withdraw or cancel the Voucher and require an alternative form of payment if we suspect that the Voucher may have been stolen or fraudulently used. Further action may also be taken.
  17. We reserve the right to amend or supplement these terms and conditions or discontinue the Supply Voucher at any time.
Redemption of Vouchers Online:
To use the Supply Voucher in full or part payment for orders made Online:
  • When proceeding to checkout, select ‘Supply Voucher”.
  • Enter the 20-digit Voucher number.
  • Select the ‘Confirm’ button to proceed with the payment.
  • If the value of the items purchased Online is less than the total value of the Voucher, you can re-enter the same Voucher details on another occasion to redeem the remaining balance on your Voucher, also in combination with additional (up to three) Supply Vouchers.
  • If the value of the items purchased online is more than the total value of the Voucher you will need to pay the balance using additional Vouchers, simply by clicking on the “+” button which then opens another field to enter an additional Voucher PIN.
Version: 1.0
Dated: June 2023